We are delighted that several member practices performed so well in the latest Healthwatch Suffolk ‘GP Practices from Suffolk’ report.
The report takes into account patient feedback on their individual practice, covering appointment booking, opening hours, treatment experience and overall satisfaction.
More than 800 patients from Suffolk Primary Care member practices contributed surveys for the report.
The results show positive feedback for member practices, with all practices rated 4 or 5 stars by patients. The practices also received ‘good’ or ‘outstanding’ ratings from the Care Quality Commission (CQC) We would like to thank practice staff who have helped achieve these results.
We would also like to thank patients for taking the time to complete Healthwatch Suffolk’s survey.
The feedback will help us to identify areas of improvement so we can continue to deliver high-quality and compassionate care.
The full report can be read here – Healthwatch Suffolk GP Report 2018